FAQs

POST EVENT

How do I take part in 2018?

You can register your interest to take part in the 2018 event right now by clicking here. You will be the first to hear about the event details and when entries open.

Can I buy an official event t-shirt?

You can still purchase a 2017 event t-shirt by emailing hello@london10mile.com with your gender, size, address and mobile number. Our team will be in touch to take payment and then your t-shirt will be on its way to you.

I have a question regarding my time from the event, what should I do?

You can find out your 10 Mile time by clicking here and searching for your name / race number. The profile lists your Gun Time and Chip Time, as well as your 5 mile splits.

If you cannot find your profile or believe there is an issue with your time please email our timing providers, Race Ahead, on timing@raceahead.net.

Pleases note the 1 Mile Family Fun Run was a non-competitive event and therefore not timed.

I have a question regarding my photo from the event, what should I do?

All 10 Mile runners can view their personal race photos by clicking here and searching for your name / race number. Photos will appear at the bottom of your profile page. Please note the photo technology groups your photos in accordance with your time and because of the volume of runners finishing at similar times, some photos may not be of you. We’re confident that each runner has a handful of photos that they can use as their next profile picture!

If you’re struggling to see yourself in any photos please email our timing providers, Race Ahead, on timing@raceahead.net who may be able to track you down!

Pleases note the 1 Mile Family Fun Runners will not have personal race photos.

I lost something at the event - do you have it?

We have a number of items in our Lost Property after the event. Please drop us an email at hello@london10mile.com with a description of the item you’re missing and we’ll see if we have it and make sure it’s returned to you.

I have a question that isn’t answered in the FAQs, how can I contact you?

Please drop us an email at hello@london10mile.com and we will be happy to try and answer any questions you may have. We will get back to all responses as quickly as possible.

How can my business get involved in the Event?

There are lots of ways for businesses to get involved in 2018 – you can become an event sponsor, a supplier or vendor (for the running events and/or the Picnic in the Park), or simply enter your employees to take part! If you’re interested in getting your business involved please email us at: hello@london10mile.com.

Contact

If you need to ask us any questions, no matter how big or small, then please don’t hesitate to get in touch by dropping us an email at hello@london10mile.com. We will get back to all queries as soon as possible.

If your query relates to your time or photos please email our timing providers, Race Ahead, on timing@raceahead.net. Pleases note the 1 Mile Family Fun Run was a non-competitive event and therefore not timed.

To register your interest for 2018, please click here.